Tooth pain does not follow office hours. Whether it is a fractured molar on a Saturday evening, a knocked-out tooth during a Sunday soccer game, or a swollen jaw that appeared overnight, dental emergencies demand immediate attention, not a Monday morning appointment. Markham Smile Centre offers weekend and same-day emergency dental appointments for residents of Markham, Ontario.
Not every dental concern requires emergency care, but some situations cannot wait. If you are experiencing any of the following, call our office immediately or, if symptoms are severe, visit the emergency room at Markham Stouffville Hospital.
Call us, and we will help you assess over the phone. For a more detailed overview, see our article on what qualifies as a dental emergency.
| Situation | Emergency? | What to do |
|---|---|---|
| Knocked-out permanent tooth | Yes — call immediately | Rinse gently, reinsert or store in milk, call within 5 minutes |
| Dental abscess with swelling | Yes — same day | Call us; if swelling spreads to the neck/jaw, go to the ER |
| Severe toothache (>2 hrs) | Yes — same day | Call for an emergency appointment |
| Broken tooth with bleeding | Yes — same day | Apply gauze, call immediately |
| Lost crown (no pain) | Urgent within 24–48 hrs | Use dental cement temporarily, call the next morning |
| Mild tooth sensitivity | Not an emergency | Book a regular appointment |
| Chipped tooth (no pain, no sharp edge) | Not an emergency | Book a regular appointment |
| Loose baby tooth in a child | Usually not an emergency | Monitor; call if the child is in significant pain |
| Markham Smile Centre offers weekend appointments on select Saturdays, typically until 2 or 3 PM. For dental emergencies during our open hours, same-day slots may be available. Please call ahead to confirm, and so we can prepare for your arrival.
Phone: 905-472-6670 Address: 1 Raymerville Drive, Unit 5, Markham, ON For the most current hours, please call directly or check the contact page; hours can vary on holidays. |
New patients are always welcome — simply call ahead for an emergency appointment.
The right first-aid steps in the minutes before you reach the clinic can make a significant difference, especially for traumatic injuries. Here is what to do for the most common emergency situations.
Call us immediately. According to the IADT 2020 guidelines, replantation within 60 minutes yields the best prognosis. After one hour out of the socket, the risk of permanent loss increases sharply.
Go directly to the emergency room if you develop a fever, difficulty swallowing, or swelling that spreads to your neck. A dental abscess that spreads into the airway is a medical emergency.
Understanding your coverage before a dental emergency removes one of the biggest sources of stress. Here is a clear breakdown of how coverage works in Ontario in 2025.
OHIP (Ontario Health Insurance Plan) does not cover routine or emergency dental treatment provided at a dental clinic, even for severe pain. The Government of Ontario confirms that OHIP covers only dental surgeries performed in a hospital setting when medically necessary (for example, jaw surgery following a fracture or a dental procedure required due to a systemic medical condition).
Canada.ca — CDCP Coverage. Markham Smile Centre accepts CDCP — learn more on our CDCP dentist page.
Most private dental insurance plans (Sun Life, Manulife, Great-West Life, and others) include some coverage for emergency exams and x-rays. Many plans cover 70–80% of emergency examination fees. Markham Smile Centre offers direct billing to most major insurers — you will not need to pay the full amount upfront and wait for reimbursement.
Emergency dental visits in Ontario typically range from $150 to $500 or more, depending on the treatment required. If cost is a concern, ask about our flexible payment plans when you call.
dental financing options for details on payment plans that can help spread the cost of emergency treatment.
| Coverage type | Emergency exam covered? | Restorative treatment | Direct billing available? |
|---|---|---|---|
| OHIP | No (clinic-based visits) | No (clinic-based visits) | N/A |
| CDCP (Canadian Dental Care Plan) | Yes — for eligible patients | Partial — basic services | Yes, at Markham Smile Centre |
| Private insurance (Sun Life, Manulife, etc.) | Usually 70–80% | Varies by plan | Yes, at Markham Smile Centre |
| No insurance | Full cost out-of-pocket | Full cost out-of-pocket | Payment plans available |
"In a dental emergency, what you do in the first 15 to 30 minutes can determine whether a tooth is saved or lost permanently. When a patient calls us on a Saturday in pain, the most important thing we can do is see them the same day — not tell them to wait until Monday."
— Dr. Amir Guorgui — Markham Smile Centre
Dental anxiety is extremely common and should never be a barrier to getting the care you need, especially in an emergency. At Markham Smile Centre, sedation options are available to help you remain calm and comfortable during your treatment, even on same-day and weekend appointments.
| Sedation option | Best suited for | Available for emergency visits? |
|---|---|---|
| Nitrous oxide (laughing gas) | Mild to moderate anxiety | Yes — most appointments |
| Oral sedation (pill taken before appointment) | Moderate anxiety | Yes — with advance notice |
| IV sedation | Significant anxiety or complex procedures | Yes — call to confirm availability |
"Many patients who come to us on an emergency basis tell us they had been putting off treatment for weeks or months because of anxiety. Sedation removes that barrier. We make sure that even a patient who is frightened can get through an emergency procedure comfortably and with dignity."
— Dr. Rob Eisen DDS — Markham Smile Centre
Multiple experienced dentists — emergency slots are held in our daily schedule, so you are not turned away. Contact us to check current availability.
Sedation available for anxious patients even during emergency visits. Learn more on our sedation page and dental technology page.
Direct billing to most major insurance providers, including CDCP. Financing options also available.
Yes — no referral needed. Just call ahead so we can prepare for your arrival. Everything you need to know about your first visit is on our new patients page.
The dentists are the same; the difference is priority. Emergency appointments are reserved for situations that cannot wait: acute pain, trauma, or infection. We hold dedicated same-day slots, so there is always room for urgent cases. See the full list of situations we treat on our emergency treatment page.
Typically $150–$500+, depending on treatment. Most private insurance plans cover a portion, and we offer direct billing. CDCP patients are covered for emergency exams. If you have no insurance, flexible payment plans are available. Details are on our financing page.
Yes. Markham Smile Centre offers Saturday appointments including same-day emergency slots. Call in the morning to check availability.
Call us directly. We offer Sunday appointments for urgent cases. If you experience severe facial swelling, difficulty breathing, or uncontrolled bleeding, go straight to Markham Stouffville Hospital, 381 Church St.
No. OHIP does not cover dental treatment at a clinic, even for emergencies. However, CDCP covers emergency exams for eligible patients, and most private insurance plans cover a portion of the cost. Call us, and we will verify your coverage before your appointment.
Call us in the morning, and we will do our best to see you the same day. We hold dedicated emergency slots in our daily schedule for exactly this reason.
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Dental emergencies do not wait for Monday — and neither do we. Whether you are dealing with a broken tooth, severe pain, a lost crown, or a knocked-out tooth on a Saturday evening — Markham Smile Centre is here to help. Call us to confirm same-day or weekend availability. New patients are always welcome, no referral needed. Phone: 905-224-5636 Book online: markhamsmilecentre.ca/contacts |
Everyone here is very friendly and provides excellent care. I received a full exam on my first visit, and everyone took time to answer my questions and ensured I felt comfortable the entire time - exactly what you want when visiting the dentist. I highly recommend Markham Smile Centre for anyone looking for great dental care.
There is an ample parking space before you get into the office. The receptionists welcome us friendly with proper COVID-19 procedures in place. The staff worked with patient very patiently and professionally. My teeth cleaning was done by Ying, she explained every detail to me and I did not feel any pain or uncomfortable at all. Thanks to the best team !
It's been a while since I've been to a dentist but I'm trying to get back on track with health in general. Overall it was great going to Markham Smile Centre! The receptionist (I believe she was Kim) was friendly. The hygienist, Ying, was attentive and gentle during the cleaning; x-ray tech (forgot her name, sorry!) was great too. Dr. Sara Riad explained things with good detail. Looking forward to going back!
I was someone who was nervous and anxious about visiting the dentist, but the team at Markham Smile Centre has made me feel SO comfortable. Kim is so patient and helpful and Dr. Hwang and Rory are both so professional and wonderful. They thoroughly explain the procedure to make you comfortable beforehand and are very gentle. I now look forward to visiting the dentist!
I found this place on a whim when I was looking for a new dentist in Markham. My hygienist ying was super nice and her cleaning was very gentle yet thorough. I saw Dr.Jason and he was very nice and informative in regards to what needs to be done and provided me with all the information I needed to make a choice. Would recommend this place to anyone looking for a new dentist, they’re accepting new patients!!
I have been to many dentists in my life, Dr. Jason is easily the best dentist I have ever been too. He does everything he can to make you comfortable no matter the procedure and is a true professional, as does all the staff at Markham Smile Centre. Truly an amazing dentistry
The clinic was clean and the staff was very polite. I particularly liked the fact that everything was explained to me before going in for the procedure so I knew what to expect at each step. The dental hygienist who did the cleaning for me was also very gentle and took my concerns into consideration. I will definitely recommend them.
Upon arriving to the Markham Smile Centre, my son and I were greeted with a warm welcome by the receptionists. The hygienists and Dentist were very gentle and transparent with what they were doing. The hygienist that worked on my 9 year old son was patient and very friendly with him, which helped ease his nerves. Our overall experience was A+.
Since I was little, I have always hated going to the dentist... Its always uncomfortable and unpleasant. These days, visiting the dentist isn’t so bad! Dr Jason, Rory, and the lovely staff at reception make the experience 100x better. I have had absolutely no issues with the gum graft and cleanings that I’ve gotten done here. Everyone is incredibly friendly and helpful, even when I’m calling in or emailing a hundred questions :). I would highly recommend Markham Smile Centre.
Love this place! All the staffs are friendly and Professional and I mean all, cause I've been to most of their office, Markham , Stouffville, North York, and Maple. Dr. Ko is very professional and patient. Whenever I have questions and concerns he would always reply me . I would say this this dental office take care of you all the way. I would highly recommend everyone to come here for any dental works. =)